Claims Management
strategy | innovation | expertiseThe Claims Team acts for over 25 clients with the majority concentrated in the UK, the US and continental Europe. Our client base includes insurance and reinsurance companies, Lloyd’s syndicates and underwriting pools. The portfolios managed by R&Q include insurers acting alone or as part of a subscription market, underwriting both direct and reinsurance business.
The service includes the full range of claims functions:
- Comprehensive review of policy coverage
- Timely and accurate adjustment and settlement of valid claims
- Establishment of accurate claims reserves as early as possible
- Maintenance of accurate reserving throughout the life of a claim
- Determination and pursuit of an appropriate claims strategy
- Management of claims disputes with a view to effective resolution
- Management of experts, including budgeting and control of costs
- Accurate and timely claims processing
- Clean up of distressed portfolios, e.g. removal of redundant reserves/static claims
- Reduction of legacy liabilities
R&Q handles claims in respect of live business and also has significant experience handling legacy claims such as APH.
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