How we do it
strategy | innovation | expertiseR&Q Broking Services Limited is an appointed representative of R&Q Insurance Services Limited which is authorised and regulated by the Financial Services Authority. R&Q Broking Services Limited has access to all worldwide markets and London bureaux including Lloyd's.
The key to all types of broker service is to ensure total reconciliation between the client’s and the broker’s records. R&Q undertakes this task immediately following an appointment and works diligently, in partnership with the client, to identify, prioritise and clear all outstanding issues and collections.
Each client is treated as a unique customer and allocated dedicated staff, including an Account Executive, to ensure smooth and regular communication with the client and full understanding of the client’s needs.
R&Q uses the Brokasure processing platform in common with many London brokers and has purpose-built tracking and workflow systems to ensure clients receive fast and accurate management information.
R&Q’s ability to purchase brokers or legacy portfolios and to handle any type of broker replacement project makes the Group the stand-out option for broker services.
Ultimately, successful legacy management requires a good level of expertise and market knowledge together with a determined workforce who are incentivised to produce results. R&Q has the resources and the desire to provide the best-performing service in the market today.